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All Cardinal Point Virtual Assistants projects are individually priced. The final quote will depend on the complexity of the work and timelines involved. We will provide you with a custom quote, tailored to your specific project, within 24 hours of receiving your request. If your need is more urgent, please call for immediate assistance.
BILLING POLICY & PRACTICES
Please click the colored headings tabs below to learn more about our rates, billing plans, and billing policies and practices. Click the Block Rate Plans tab for more information about block pricing, which will save you money on hourly rates! Click the Custom Quote/Block Rate Plan Request tab for a custom quote and to select a block rate plan.
Payment
Payment is due upon presentation of the invoice or delivery of completed work. Payments may be made via personal or company check by regular mail.
A $30 service fee will be charged for any returned checks. Accounts which remain outstanding beyond 30 days from the date of invoice will be subject to a monthly re-billing fee of $10.00.
Hourly Rates
STANDARD HOURLY RATES:
- Administrative: $30.00/Per Hour
- Paralegal: $35.00/Per Hour
- Expedited/Holiday Hours: Add 20%
- Military Discount: 10%
Unless other arrangements are made, clients will be billed hourly, in 15 minute increments, for all general and administrative work. A 1 hour minimum will be charged on all projects. Clients will be billed on the 15th of the month or upon satisfactory completion of a project, whichever comes first. A retainer fee is required from new clients and shall be maintained at the requested level during the first year of service. After the first year, the retainer may be waived at the discretion of CPVA, based upon the pay history of the client. An E-mail or confirmation letter containing project specifications must be signed before services are performed.
Block Rate Plans
BLOCK RATE PLANS:
Save money by purchasing prepaid plans on a monthly basis. Payment is due at the time the Block Rate Plan Agreement is executed and on the 1st of each month thereafter. If a client's billable hours exceed their Block Rate Plan in any given month, the excess hours will be billed at the discounted rate for the plan in which they are enrolled. Unused hours may be carried forward for a maximum of 30 days. Clients will be provided with invoices showing the work done over the course of the month. Because Block Rate Plans allow CPVA to plan staffing according to anticipated client needs, 30 days notice is required for termination of participation in such plans. At termination, any unused hours will remain available to the client for 30 days. No refunds will be made.
The Block Rate Plans listed below are based on a standard hourly rate of $30 per hour for Administrative Work. Block Rate Plans for basic paralegal work will be slightly higher.
- Pearl Plan: $270 per month (10 Prepaid Hours) (10% Discount)
- Ruby Plan: $600 per month (25 Prepaid Hours) (20% Discount)
- Emerald Plan: $1050 per month (50 Prepaid Hours) (30% Discount)
- Sapphire Plan: $1350 per month (75 Prepaid Hours) (40% Discount)
- Diamond Plan: $1500 per month (100 Prepaid Hours) (50% Discount)
Please click the Custom Quote/Block Rate Plan Request tab below to tell us more about your project and to select a Block Rate Plan.
Telephone, Photocopies, Postage & Other Costs
Long distance charges (within the Continental United States) and photocopies under 5 pages will not be billed to the client. Postage, labels, stationery, transportation/delivery fees, overnight delivery services, holiday cards and/or other specialty items will be billed to the client at actual cost. A detailed invoice will be provided in those instances.
Custom Quote / Block Rate Plan Request
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